The George Hotel, Edinburgh

19-21 George St, Edinburgh, EH2 2PB 4

Recently refurbished, the George hotel is situated in the heart of Edinburgh, within easy reach of the majority of the city’s most popular attractions including... more

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£ Rooms from £85 (≈ $150) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 6/10 Anonymous ( Solo business traveller) 

    on  September 26, 2008

    "situation with the pipes making noise should be sorted out. So loud unable to sleep and had to get up and change rooms. " (107200780)

    good value for money

    had to change room due to loud water pipes

  • 9/10 Miss d t ( Solo business traveller) 

    from London , GB  on  September 26, 2008

    "favourable" (107263820)

    Standard of decor in room proximity to railway station and city centre

    length of time to check out

  • 8/10 Anonymous ( Other) 

    on  September 25, 2008

    "Very good. Note that reservation was over the phone, not online" (107267824)

    Breakfast should be included in the price. Colleagues got the continental breakfast for about GBP 10.00 if paid in advance at checkin. I was not informed about this when checking in, so had to pay the regular price of about GBP 13:50. I found morning papers were not complimentary, which is normally the case at a US hotel. So, initially got charged for two mornings before cancelling it.

  • 8/10 Anonymous ( Other) 

    on  September 23, 2008

    "I enjoyed the stay." (107176039)

    Lovely room and the lobby had a beautiful decor. It had a restaurant/cafe in the hotel. It was in a great location.

    The toilet wasn't working properly. I was also disturbed early the first day at 7:30 am by housekeeping trying to get in the room.

  • 10/10 David ( Mature couple) 

    from Darlington , GB  on  September 17, 2008

    "Excellent" (107259758)

    Every thing was excellent we were looked after like royalty

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  September 3, 2008

    "It was fine for one night but wouldn't want to stay longer." (97732968)

    Excellent staff and wonderful breakfast.

    Noisy room at front of hotel. Lack of quiet bar for residents. Tempus noisy, busy and unsuitable for leisurely, sociable drink with friends after great evening out!

  • 9/10 Michael ( Same sex couple) 

    from Doncaster , GB  on  August 11, 2008

    "Good hotel but weather was very bad which spoilt the trip to the festival." (107275830)

    Cleanliness, friendly & efficient staff.

    No car parking, bathroom very small.

  • 10/10 Brian ( Group of adult friends) 

    from Morpeth , GB  on  March 26, 2008

    "This is a first-class establishment. All details in the promotional literature are totally accurate. It's certainly one of the very best hotels in Edinburgh. The staff work relentlessly to ensure your stay is memorable. The food and wine is consistently of the highest standard. It's so rare to find a place where nothing is at fault. Superb experience from start to finish. We will definately return." (97342264)

    Fantastic location directly behind Princess Street; stunning interiors and sense of luxury throughout; excellent cocktail bar and superb restaurant; five minute walk from Waverly Station;

    There is nothing to dislike about The George!

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  August 6, 2008

    "Good quality city centre hotel" (97699492)

    good location quality of service

    lack of parking

  • 9/10 Siobhan ( Young couple) 

    from Leeds , GB  on  August 3, 2008

    "Excellent, would recommend this hotel." (108025821)

    Beautiful hotel. Standard double room was nicely decorated. Big comfy bed, plenty of pillows. Very clean room and ensuite. Good selection of food for breakfast. Excellent central location. Polite and helpful staff.

    Our room didn't have a good view, but that was what I had expected as it was a standard room.

  • 10/10 Heather ( Family with older children) 

    from Downpatrick , GB  on  July 29, 2008

    "excellent" (97927726)

    excellent breakfast lovely meal at wedding in hotel spacious room, big bed great location

    room very warm

  • 9/10 Christine ( Mature couple) 

    from Greenock , GB  on  July 16, 2008

    "Very good, but expensive - this was a special 'treat' " (97260347)

    Location, size / decor of room, ambience, beautiful building, more than adequate breakfast, good toiletries!

    No parking - cost of parking is exorbitant in Edinburgh. Perhaps money could be spent on providing parking rather than extension of 50 bedrooms

  • 9/10 Janette ( Mature couple) 

    from Bishopton , GB  on  July 8, 2008

    Room was excellent clean and tidy and the bed was excellent

    The bedroom overlooked a lane with no view it was very noisy as staff were putting empty bottles in bins outside the room window

  • 6/10 Anonymous ( Mature couple) 

    on  June 19, 2008

    "We have stayed many times and plan to return" (97348317)

    very central location

    We feel that breakfast should be included in the price, as If guests came to visit our home we would gladly feed them

  • 7/10 Anonymous ( Mature couple) 

    on  June 17, 2008

    "Hotel and resturant were expensive for standards" (97776444)

    Central location

    small room and facilities similar to Travelodge type but 5 time more expensive.

  • 5/10 Anonymous ( Young couple) 

    on  June 6, 2008

    "Great location otherwise very average." (97768577)

    Lovely reception rooms, foyer.

    Very small room, more to premier inn standard, except rooms are smaller, than a 4 star hotel. TV only had a small number of free channel, plus £10 films. We asked for a quite room and on the Saturday it was noisy till 2am with base from the club next door. All prices for room service was set more to 5* price than 4 star and bar the reception room it is not 4*

  • 10/10 Mahmud ( Solo business traveller) 

    from Tripoli , LY  on  May 28, 2008

    service

    procedure

  • 6/10 Beverley ( Young couple) 

    from Montrose , GB  on  May 15, 2008

    "hotel was very nice and with just a few extra things i would stay again, it was not what i was expecting and the website is very misleading about the rooms. i felt for the money i was spending i should have gotten alot more." (97740358)

    when checking in the staff were very pleasant and helpful, the decor in the room was very nice and the location couldnt be better. very clen and the bathroom was lovely.

    staff on night shift were very rude and unhelpful and when ordering room service very abrupt and rude again! room was extremely small and only just had room to walk around the bed, not enough space for luggage etc. shower pressure was incredible low. floor boards outside room and on the way to reception were very loud and felt as though you could fall through them! very poor quality for money.

  • 4/10 Kirsty ( Mature couple) 

    from York , GB  on  April 16, 2008

    "noise levels more detailed letter is to follow" (97130567)

    location

    kept awake until 430am by excessive noise single glazing in 'deluxe'room

  • 8/10 David ( Mature couple) 

    from Leighton buzzard , GB  on  March 27, 2008

    "this hotel is well worth a stay if visiting edinburgh. the location is excellant for everything and the reception staff very friendly room good bathroom bit small but not a problem" (97648092)

    location and hotel very good would stay again

    service in breakfast room was very poor

  • 8/10 Anonymous ( Young couple) 

    on  March 27, 2008

    was clean and tidy very relaxing

    the room next door had a screaming child that kept us up most of the night

  • 10/10 Anonymous ( Young couple) 

    on  March 26, 2008

    The hotel was extremely clean, the staff very helpful and efficient.

    I could note fault the hotel, it was first class

  • 8/10 Anonymous ( Young couple) 

    on  March 21, 2008

    "I loved the room itself (barring the view from the window of the building site)and the hotel was in a fantastic location. However, I was disappointed that during our stay the fire alarm went off on both mornings. 8am on Sat and 10.30am on Sunday. We have young children and as this was our first weekend alone in 5years, we had been looking forward to a nights uniterrupted sleep and a lie in. I was aslo a bit disappointed at the cost of extras and the restaurant - it was very expensive and I felt the food did not justify the cost." (97812934)

    The room itself was lovely. Large bed-lovely chocolates and biscuits to welcome our arrival

    It overlooked a building site. We had to keep our curtains closed as builders could see in the window - they were almost onthe same level as us.

  • 3/10 Anonymous ( Mature couple) 

    on  December 7, 2007

    Position

    They did not let us into our room until 15.30 and, despite the fact that we were going to a wedding and needed to change, they would not help us. The lifts were not working properly and at only two, were inadequate for the size of the hotel.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  March 18, 2008

    "Hotel was very nice and we will certainly be back. Concierge could be little less grumpy though!!" (97282552)

    Room and bed was very comfortable. Food was good too

    Fire alarm in morning. No car park - car park cost £19.70 for 1 nights stay.

  • 8/10 Niall ( Family with older children) 

    from St andrews , GB  on  March 11, 2008

    "Good money for value." (97020759)

    Good helpful staff and a clean modern room

    noise with the plumbing at night

  • 10/10 Sara ( Young couple) 

    from Ashington , GB  on  March 4, 2008

    The standard of the hotel was extremely high, very comfortable

    The lack of parking near to the hotel

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  February 26, 2008

    great location.

    room was very small.

  • 8/10 Carolynn ( Other) 

    from Glasgow , GB  on  February 10, 2008

    The size and atmosphere of the room was wonderful.

    When I asked that the TV services be upgraded, they wern't, and I was informed that although they were upgraded at the desk, it hadn't come through to the room. I was also informed that nothing could be done as there were no maintenence staff were available.

  • 8/10 Anonymous ( Mature couple) 

    on  February 3, 2008

    "Excellent visit. Brilliant location as shops, restaurants & bars all within walking distance. Breakfast was buffet style with lots of choices - only downfall we had to queue before being seated in dining room. All staff were very polite, friendly, helpful & displayed excellent customer service skills. I would certainly stay at The George again. Thank you to all staff at The George for making my visit so relaxing." (97106136)

    The double room was spacious & clean. The bed appeared bigger than kingsize & very comfortable.

    Could not get music channel on TV

  • 8/10 John ( Solo business traveller) 

    from Aylesbury , GB  on  January 14, 2008

    "Staff very friendly and helpful, great location, modern rooms." (97116581)

    Ceanliness

    nothing really, would have liked a mini bar though.

  • 9/10 James ( Mature couple) 

    from Nerja , ES  on  January 9, 2008

    Room was very good, Staff were friendly, efficient and very helpful.

    No mini bar

  • 5/10 Michelle ( Mature couple) 

    from Peterborough , GB  on  January 4, 2008

    The foyer, bar and restaurant were lovely, the bar staff friendly and a very organised breakfast sitting

    Our first room, waa tired, dirty , and a hazzardous bathroom so i asked to be moved. only room available was very small and tiny bathroom, also above ballroom so 2 nights out of our 3 were loud and noisy until 3am

  • 8/10 Anonymous ( Mature couple) 

    on  January 3, 2008

    central, good quality rooms

    no parking facilities, to park your car you had to pay for overnight and get a taxi to and from the area it was parked

  • 9/10 Anonymous ( Group of adult friends) 

    on  December 18, 2007

    "It lived up to expectations - a 4-star hotel in the centre of Edinburgh, handy for all transport links and shopping. Staff were friendly and polite and any request was dealt with with swiftly and efficiently." (97168423)

    Very central. Handy for transport links. Great breakfast. Helpful, polite staff.

  • 6/10 Markus ( Young couple) 

    from London , GB  on  December 12, 2007

    "Room was not ready when we arrived. We came back later and due to miscommunication amongst the staff we were informed that room was still not ready. Our room was on the small side, although the accomodation was quite tasteful and all fittings were new. Overall I would have expected a higher standard of staff and general hotel accomodation for the price." (97293243)

  • 10/10 Jane ( Other) 

    from Rochdale , GB  on  December 3, 2007

    "ONE THING THAT STOOD OUT WAS THE FIRENDLINESS OF THE STAFF, THEY WERE EXTREMELY PROFESSIONAL AND ALL WERE VERY SMART FROM THE WAITING ON STAFF AT BREAKFAST THROUGH TO THE RECEPTIONISTS AND CONCIERGE. WE LIKED THE WAY THE BREAKFAST STAFF CONDUCTED THEMSELVES, IE; ALWAYS ON HAND TO TAKE USED PLATES AWAY, NOT LEFT ON YOUR TABLE ETC. I ONLY HAVE ONE VERY MINOR CRITICISM AND THAT WAS THE TOAST IN THE MORNING WASN'T TOAST, IT WAS WARMED UP BREAD, OTHER THAN THAT IT WAS PERFECT, AND WE ARE PLANNING TO COME AND STAY AGAIN AT YOUR HOTEL EARLY NEXT YEAR." (97795810)

    EVERYTHING, THE DECOR WAS BEAUTIFUL, AND THE SIZE OF THE ROOM WAS EXCELLENT

  • 9/10 Anonymous ( Young couple) 

    on  November 21, 2007

    decor, staff, bar

    fire alarm going off each morning

  • 8/10 Anonymous ( Mature couple) 

    on  November 6, 2007

    "To have known in advance of overnight parking discount would have been helpful." (97996124)

    Hotel was extremely central and a very grand building Good bar and restaurant.

  • 10/10 Anonymous ( Mature couple) 

    on  October 24, 2007

    "Overall, a fabulous location, a very grown-up and smooth-running hotel where everything was handled with ease: excellent facilities and bar and restaurant superb. We have stayed at many luxury hotels in the UK and abroad and this was certainly in our top 10." (97051044)

    We liked the space and opulence of our room and the bed was supremely comfortable as well as super-sized. The facilities were excellent, and the Tempus bar where we ate with our son who has just started at the university impressed him as well as the Tempus bar.

    Not much in reality, the bathroom was a little cramped and the lighting a little poor for serious reading or map-reading but apart from that, a lovely break.

  • 9/10 Mark ( Young couple) 

    from Sheffield , GB  on  October 7, 2007

    "I enjoyed my stay at the hotel. The room was tidy and the service friendly.I tried the room service which was very quick and efficient but a little on the expensive side. The bed was nice and comfortable, and both my partner and myself had an excellent nights rest. The 12 o clock check out time also means you dont have to rush about in the morning and have plenty of time to get ready for the day ahead." (97223305)

    The accommodation was very clean, tidy and very well presented.

  • 9/10 Paul ( Mature couple) 

    from Pulborough , GB  on  October 4, 2007

    Excellent location, lovely room with immaculate contemporary decor

  • 9/10 Harvey ( Young couple) 

    from King city, ontario , CA  on  September 27, 2007

    "Good modern hotel facilities, central location, cheerful reception." (97856491)

    Spacious rooms, really good size. Excellent central location.

    The recycle station behind the hotel that was used by a restaurant that was close to the hotel. Loud noises at 11.30 and 3.00 a.m. all 3 nights we where there.

  • 8/10 Anonymous ( Same sex couple) 

    on  September 27, 2007

    "The hotel was well located and a pleasant place to stay. The breakfast at £20 was overpriced.. The buffet was OK but I didn't even get a pot of tea to myself, just a cup poured from a thermos that wasn't very hot." (99398382)

    Bed was very comfortable and the duvet soft and warm

    I couldn't open the window and the room was stuffy

  • 9/10 Pamela ( Group of adult friends) 

    from Aberdeenshire , GB  on  July 31, 2007

    "The location of The George is second to none for a shopping trip to Edinburgh. The overall standard of the hotel's facilities was excellent and the staff were exceptionally attentive and friendly." (97004509)

    Pretty much everything!

    One minor point - the rooms were rather warm and there was no air conditioning. I opened my window but that proved quite noisy as it overlooked George Street. I also wasn't able to close the window again.

  • 8/10 Anonymous ( Mature couple) 

    on  July 31, 2007

    No car parking

  • 9/10 Jenny ( Young couple) 

    from Felton , GB  on  July 31, 2007

    "Well placed for city centre, comfortable room recently refurbished." (97430525)

    Recent refurbishment.

    No parking

  • 8/10 Anonymous ( Group of work colleagues) 

    on  July 28, 2007

    Location, cleanliness.

    lack of air condidtioning in room and noise from outside. i was at the rear of the hotel and from early morning the noise was very loud

  • 9/10 Vaclav ( Young couple) 

    from Dublin , IE  on  July 22, 2007

    "We can only recommend this hotel, breakfast was very good, room was spacious and contemporary, service friendly and helpful." (99310749)

    Great location, good value fo money, great interiers and service.

  • 9/10 Jane ( Solo leisure traveller) 

    from Chatsworth , US  on  July 20, 2007

    "Overall I had a very enjoyable time. At first I thought that it was going to bother me not to be in old town but I found that where the hotel was was much beter as a central location for seeing the whole city." (99653334)

    The location was great. Nice foyer with comfy chairs to hang out or order some tea and cookies. Room was clean, spacious and staff was very nice and helpful.

    The staff was a little sub par in dining room at breakfast and eggs were kind of funky. Registration desk staff not as nice as rest but ok.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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