Sheraton Skyline Hotel & Conference Centre, London

A4 Bath Road, Hayes, Middlesex, London, UB3 5BP
4

Just 1.3 miles from the Heathrow hub, with quick access to all the airport terminals, this hotel is a comfortable and convenient solution when flying from the A... more

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£ Rooms from £70 (≈ $128) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
9/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 9/10 Kent ( Group of adult friends) 

    from Flagstaff, arizona , US  on  July 10, 2008

    "Despite odd pool etiquette, we were extremely pleased with over all facilities and services. Value was excellent for price in London area." (97653922)

    Excellent and efficient service, nice sized room w/fantastic queen beds for a family of four together in one room!, attractive pool, good dining options (3 onsite restaurants and 24 hour room service), central air conditioning, etc. After traveling throughout Europe w/children including London proper, we appreciated that it offered comfort and services comparable to most hotels in U.S. at a reasonable price. Would absolutely stay here again and will definitely recommend to others.

    Lovely pool and surrounding area, though we were approached twice by staff to NOT splash even though no other guests were present in pool or surrounding area. Very strange, as it is a pool after all. Likely has more to do with design of pool and manner of which surrounding area was set up. Perhaps pool was to be used more as a visual statement than a recreational facility? Minor annoyance.

    1 of 1 people found this review helpful:

  • 10/10 Nancy ( Mature couple) 

    from El macero , US  on  August 26, 2008

    "Not sure of what to expect from an "airport" hotel and we were very pleased. Most importantly the hotel has a great feeling, pleasant/helpful staff, spotless and we had a great meal. For a one night/transit stay it was perfect." (108011116)

  • 9/10 David ( Mature couple) 

    from Plympton , GB  on  July 15, 2008

    "good hotel reasonable value except mini bar" (97215635)

    Good decor well maintained excellent facilities

    Usual expensive hotel bar and mini bar absolutely scandalous

    1 of 2 people found this review helpful:

  • 4/10 Gillian ( Group of work colleagues) 

    from Glasgow , GB  on  May 27, 2008

    "Would never use activehotels.com again" (97478058)

    upgrade due to hassles

    @activehotels.com - didn't forward my booking Sheraton knew nothing of my reservation therefore nearly had nowhere to stay - I had a 20 minute wait at check in!!!!! to get it sorted

    1 of 2 people found this review helpful:

  • 10/10 Anonymous ( Young couple) 

    on  May 15, 2008

    "very nice hotel, very nice staff. everything was fantastic." (97045793)

    very clean and well presented room, great size as well.

    1 of 2 people found this review helpful:

  • 9/10 John ( Mature couple) 

    from Ilkeston derbyshire , GB  on  May 15, 2008

    "Very comfortable." (97051236)

    very clean luxurious room

    Restaurant and drinks somewhat over priced.

    1 of 2 people found this review helpful:

  • 10/10 Mark ( Solo business traveller) 

    from Las cruces , US  on  May 4, 2008

    "When booking online I was not notified that the Sky Bar was closed and the hotel was undergoing some renovations. In this case the renovations were not a problem for me. I heard no noise and would have never known had I not read it on a web site after I had already made my reservation. When checking in I was under the impression that the bus to Heathrow was free of charge. Although it was not a problem, it would have been nice to been offered a bus ticket at check-in. When boarding the bus I did not have correct change and the driver could not break my note. So I paid a bit more than the actual fare. The above are not complaints merely the only suggestions which may be of help to you in the future. Overall I thought the room and stay were by far the best I have had of my many nights in London. Thank you. Sincerely, Mark Sullivan" (97375638)

    Perfect bed comfort.

    Can't find anything to complain about on this stay.

    1 of 2 people found this review helpful:

  • 10/10 Zeeshan ( Young couple) 

    from Hounslow , GB  on  April 15, 2008

    "I stayed at this hotel with my partner for a couple of nights. I can honestly say i was extremely impressed with the service and rooms in this hotel. Staff were friendly and food was also amazing. room service is not over priced, and on time. Excellent heathrow hotel, at a decent price. I stay at heathrow hotels 2-3 times a month, and will definately be staying at the Sheraton Skyline in the near future. We both enjoyed our nights there." (97986995)

    Hotel warmth and comfort

    weather

    1 of 2 people found this review helpful:

  • 10/10 Damiris ( Family with young children) 

    from Kings park , US  on  April 3, 2008

    "I liked it overall, it has a good atmosphere and it is very clean which is very important." (97397418)

    It was very clean and decorated with good taste.

    1 of 2 people found this review helpful:

  • 5/10 Jon ( Solo business traveller) 

    from Nerang , AU  on  April 3, 2008

    "location of room, not near noisy lift. Night manager was very helpful" (97457635)

    Room was very nice, furnished very comfortably

    Cheap room next to lift, lift very very noisy, Bed had a dirty cotton bud IN THE BED, disgusting, asked for change of linen, but they gave me another room and a free breakfast, not the point though after traveling for 20 hrs and arriving late at night

    1 of 2 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  March 10, 2008

    "Poor facilities poor bar very expensive for what we got" (97678809)

    comfortable bed

    dusty feel .... very long way from lift ie.250/400 yds

    1 of 2 people found this review helpful:

  • 8/10 Anonymous ( Solo business traveller) 

    on  March 8, 2008

    "The stay was very pleasant overall. I had difficulty reaching In house dining due to a fualt but reception sorted this. If I have any issues at all they were ; fat chips were undercooked , but maybe thats my preference for over cooked. Only two staff on desk at peak time for check out." (97920155)

    Very nice room , good quality furniture & comfortable bed

    No main light , however this is common to most hotels now.

    1 of 2 people found this review helpful:

  • 7/10 Anthony ( Young couple) 

    from Stowmarket , GB  on  December 19, 2007

    "A hotel without much soul, although that close to Heathrow I suppose you can't expect it!" (97443981)

    Good location, easy parking, good restaurant, good concierge service

    Air conditioning didn't work even after engineer visit

    3 of 5 people found this review helpful:

  • 6/10 Anonymous ( Group of adult friends) 

    on  January 25, 2008

    "staff were very pleasant but the food was pretty awful as a result i wont stay again." (97830405)

    The room was very nice.

    The food wasn't very nice and the restaraunt in the hotel was closed.

    1 of 2 people found this review helpful:

  • 8/10 Veena ( Group of work colleagues) 

    from Hemel hempstead , GB  on  August 21, 2008

    Good hotel. Venue for wedding was excellent. Services was very good. Everyone including my guest had excellent time at the party.

    Check-in took long time thought i had booked in advance. I had to wait 20-30mins. before i could check in as rooms were not ready. My guest had started to arrive and i was still at the check in. Was not happy at all as had to rush.

    0 of 1 people found this review helpful:

  • 8/10 Adam ( Solo business traveller) 

    from Newport , GB  on  August 16, 2008

    "Happy overall, but not excited by the resturaunts." (107206725)

    Comfortable room. Good space and work area. Fast room service.

    Poor quality TV images. Limmited chioce in resturaunts. Expensive.

    0 of 1 people found this review helpful:

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 2, 2008

    "Too many hidden charges when I paid my bill. Also the telephone charges were out of this world. One simple long-distance call of very few minutes cost a fortune. I felt that the hotel was too pricey for what I received." (97730291)

    The greeters at the front door of the hotel were very gracious and kind, especially the man from the Ivory Coast. Room service was excellent. The room was very clean and welcoming.

    I had requested a very quiet room, both with the on-line booking service, and again when I checked in. However, there was a very noisy Christmas party near the swimming pool, and I could not sleep. I should have been given a room across the hallyway.

    1 of 2 people found this review helpful:

  • 10/10 Judith ( Group of adult friends) 

    from Southam , GB  on  December 16, 2007

    "The bed was very comfortable, all the facilities were functional. All in all it was a very pleasant stay albeit for one night. The concierge was very helpful" (97406330)

    It was very convenient in close proximity to Heathrow

    Nothing

    1 of 2 people found this review helpful:

  • 10/10 Anonymous ( Family with older children) 

    on  December 12, 2007

    "We did not know that the hotel had an exotic pool perhaps a good idea to flag that up more clearly on web site as our two children would have loved to swim had they known. An attractive pool could easily make us as a family decide on one hotel overe the other" (97954405)

    Generous sized beds for our family of 4, good room size

    1 of 2 people found this review helpful:

  • 7/10 Yazeed ( Solo leisure traveller) 

    from Cape town , ZA  on  November 9, 2007

    "Close proximity to Heathrow Terminal 1 was ideal and the Hoppa Shuttles are convenient. The breakfast was quite pricey and you are not informed that internet usage has a charge." (97407353)

    Room was neat & spacious and reception was professional and open 24-hours.

    Room could do with a makeover and the brackets of the hand towel towel rail are worn. The rail dislodges once the towel is removed.

    1 of 2 people found this review helpful:

  • 10/10 Stephen ( Solo leisure traveller) 

    from Paderborn , DE  on  November 5, 2007

    "I didn't realise that my booking didn't include breakfast, the most important meal of the day for me. I was not made aware of this until I arrived for breakfast the following morning. However, it was not a problem to get breakfast. I spend a great deal of time travelling around the world and I use only excellent hotels and your comes into this category for me." (97090883)

    At my age I need luxury and I received it at your hotel.

    1 of 2 people found this review helpful:

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  June 19, 2007

    "i have stayed at many hotels that are located close to heathrow airport and i must say that i fel that sheraton skyline was by far the best. i was pleased with the style and deco of the hotel and even the entertainment for mumbai nights was good too and i would recommend anyone to go to and experiance. the servise was super and i give the hotel an overall 90% :-)" (99398301)

    i had class and style

    no mtv on my television set

    2 of 3 people found this review helpful:

  • 9/10 Ian ( Young couple) 

    from Wool , GB  on  September 27, 2007

    "My stay here was fine no complaints at all, easy booking via active hotels at a great price, staff were friendly, great location if your flying from Heathrow, nice size rooms, very clean. Swimming pool looked good and also they have gym but I never used these facilities." (97672085)

    Hotel was clean, nice size rooms, friendly staff excellent location to Heathrow, and amazingly quiet when the jets are openning their engines up about 300metres away.

    All food was expensive even for London (Mars bar was £2.10!!) But hey it's a classy hotel and that's the way it is in these places I guess

    1 of 2 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  September 26, 2007

    Fresh clean smell relaxing smell in the reception area and lovely fresh spacious room. The staff were very attentive to our needs at all times and offered assistance even though we had not requested any. Most pleasurable stay and very good staff through out.

    1 of 2 people found this review helpful:

  • 10/10 Anonymous ( Young couple) 

    on  July 17, 2007

    very clean, close by to everything.

    1 of 2 people found this review helpful:

  • 9/10 Claire ( Mature couple) 

    from Swansea , GB  on  July 13, 2007

    "I was very impressed with the room size and staff were very efficient although being charged extra for car park for 2 night visit I didn't expect. The only fault with the room it only has lamps and lighting was poor. Overall very nice enjoyable break, Thank you" (97113934)

    SPACIOUS ROOM VERY CLEAN

    LIGHTING WAS DARK IN ROOM ONLY LAMPS NO MAIN BIG LIGHT

    1 of 2 people found this review helpful:

  • 8/10 Anonymous ( Family with older children) 

    on  July 12, 2007

    good large room, comfortable bathroom, good shower. Nice bed linen.

    Window had no external view, only over the interior pool complex. We couldn't see what the weather was like when deciding what to wear for the day!

    1 of 2 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  July 11, 2007

    "Overall, our stay was very satisfactory - we enjoyed an excellent meal in the hotel estaurant and all staff were friendly and helpful." (97297994)

    Clean, tidy and comfortable

    A few things didn't work, not serious but a little inconvenient - two lamps in our rom didn't work; the air conditioning front panel fell off; the hair dryer blew out cold air only.

    1 of 2 people found this review helpful:

  • 9/10 Patrick ( Family with young children) 

    from Bangkok , TH  on  July 9, 2007

    Rooms were good quality - spacious enough for a young family of 3 persons - the quality of the bed was amazing & the most comfortable I have experienced in years.

    Bathrooms were a bit outdated and could do with renewing if compared with the bedrooms.

    1 of 2 people found this review helpful:

  • 5/10 Anonymous ( Mature couple) 

    on  June 2, 2007

    "See above" (99509724)

    Spacious room

    Serious leak in bathroom. Air Conditioning cover broken and air conditioning unresponsive

    1 of 2 people found this review helpful:

  • 10/10 David ( Family with young children) 

    from Pontypridd , GB  on  May 31, 2007

    "very child friendly,yet still enjoyable as an adult couple." (99574307)

    clean,plenty of room,

    1 of 2 people found this review helpful:

  • 9/10 Alex ( Mature couple) 

    from Toronto , CA  on  May 8, 2007

    "Know hotel as regular so nothing to add" (99567261)

    Good room, excellent Club Lounge, Great beds as always

    Noisy from scraping around upstairs (probably this room only, just below Club). Side doors not open at night from Parking Lot

    1 of 2 people found this review helpful:

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  January 10, 2008

    "I have stayed in this hotel before, so I knew what to expect. However, they seem to have streamlined the check-in and check-out process even further, so that took no time. The beds are WONDERFUL at every Sheraton I've stayed at and that is a huge plus. Having just spent a few days with my mother - it felt like a tremendous luxury. And the bathroom was great too." (97697154)

    The convenience to Heathrow airport. The great comfy bed and bedlinens. Felt really pampered, if only for one night. Loved the bathroom too. The staff were very prompt, efficient and pleasant.

    The worst I can say is that the lift nearest me was broken - but there was another around the corner.

    1 of 3 people found this review helpful:

  • 8/10 Mubeen ( Solo leisure traveller) 

    from Hounslow , GB  on  May 4, 2007

    "very good. room service was good. The room itself was very pleasant and clean. I would recommend this hotel for one of the first choices through active hotels website. It is 110% value for money. You get more than what you pay for. Overall i was very pleased with the hotel and I could only stay there because of active hotels very reasonable prices." (99419211)

    The hotel was great and through active hotels I got such a great price. I had actually booked it on the same day of checking-in.

    customer service is a little slow.

    0 of 1 people found this review helpful:

  • 7/10 J herbert ( Mature couple) 

    from Sherwood park, alberta , CA  on  June 16, 2008

    "I am disappointed I was offered no compensation for the inconvenience, however other than that our stay was OK." (97740640)

    Very helpful staff. Hotel clean and quiet. Good facilities, such as restaurants.

    We stayed for three nights, once for two and then for one as we transited to/from a cruise ship. On the first two days stay we had a serious leak in our room from the air conditioner which saturated the closet area - we were unable to use the closet however luckily nothing was damaged. Despite repeated attempts it was not fixed before we left. We were offered to change rooms but at an inappropriate time - we were heading out on a tourist trip so we simply lived with the problem for another night.

    0 of 2 people found this review helpful:

  • 10/10 Anonymous ( Family with young children) 

    on  April 26, 2007

    "We used the Hopper bus service from Heathrow which proved very reliable. The hotel was clean comfortable and the staff very polite. The meals we had were very enjoyable." (99478217)

    Cleanliness and comfort.The staff were very helpful and the meals were very good.Convenient for Heathrow.

    0 of 1 people found this review helpful:

  • 10/10 Graham ( Mature couple) 

    from Nottingham , GB  on  June 9, 2008

    "Excellent location and very quiet" (97382881)

    Club Lounge was an excellent facility

    Meal in the Sports Bar was below 'average'

    0 of 2 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  March 27, 2007

    The large room, unusual for England

    Wished the bar was opeded later for a drink and snack with our late arrival

    0 of 1 people found this review helpful:

  • 10/10 Anonymous ( Group of adult friends) 

    on  February 14, 2007

    "From the initial enquiry on the internet to my arrival at the hotel I was more than pleasently surprised at the ease by which I could organise and have a very enjoyable day at a hotel located next to Heathrow Airport. The leisure facilities enhanced my enjoyment of the hotel and the helpful and friendly staff further added to my relaxing stay before having to face the stress of Heathrow Airport" (99312369)

    The leisure facilities The very large comfortable bed The friendly and helpful staff

    0 of 1 people found this review helpful:

  • 10/10 Caroline ( Young couple) 

    from Horsham , United Kingdom;GB  on  February 14, 2007

    comfortable and inviting room, lovely bed and good bathroom

    smell of cigarettes coming through air con

    0 of 1 people found this review helpful:

  • 9/10 Suzanne ( Young couple) 

    from Newbridge , GB  on  April 17, 2008

    Access to club lounge for minimal charge was excellent, breakfast quality was superb.

    Nothing

    0 of 2 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  February 17, 2008

    the comfort of the bed as i have a very bad back injury i would also like to know where to buy one can you help?

    0 of 2 people found this review helpful:

  • 8/10 Kristian ( Young couple) 

    from Plymouth , GB  on  January 6, 2008

    Good sized room with excellent shower!

    Price of room service/minibar!

    0 of 2 people found this review helpful:

  • 10/10 Anonymous ( Solo business traveller) 

    on  November 27, 2007

    The comortable bed

    0 of 2 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  October 18, 2007

    "The room cost was reasonable for an airport hotel but I found the restaurant and car parking prices expensive. We opted for the buffet meal at the restaurant which was of good quality although insufficiently hot. All the staff were helpful and friendly." (97073256)

    0 of 2 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  October 9, 2007

    Spotless very large room, well equipped and nicely located close to Heathrow Airport

    0 of 2 people found this review helpful:

  • 9/10 Sarah ( Young couple) 

    from South ruislip , GB  on  September 26, 2007

    "My stay at the sheridan was more than I expected it to be. I found the club lounge to be one of the highlights of my stay, with very customer service orientated staff giving service to a remarkabally high standard. Club Lounge definatly gets a 10/10." (97129870)

    For once the club room was exactly the same as displayed on the website. The bed was excellant and the room in general was to a high standard for the amount we paid.

    N/A

    0 of 2 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  July 4, 2007

    the bed

    0 of 2 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  May 12, 2007

    "Very Happy with all aspects although Breakfast a bit pricey." (99132390)

    0 of 2 people found this review helpful:

  • 10/10 Barry ( Mature couple) 

    from Swindon , GB  on  May 7, 2007

    The rooms were exellent very clean and tidy, Good staff very helpful. well stocked rooms although the mini bar was quite expensive.

    The car park charge as a paying guest i was very suprised about this ???

    0 of 2 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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